Privacy Policy - AlphansoTech

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Privacy & Policies

Last Updated: 26/06/2025

Alphanso Technology and Alphanso Innovations Private Limited, a subsidiary of Alphanso Technology (collectively referred to as "Alphanso Tech"), is committed to protecting the privacy and personal data of users visiting our website or using our services. This Privacy Policy outlines what data we collect, how we use it, how we protect it, and the rights you have as a user.

1. Information We Collect

We may collect the following types of information from users:

Email address of users who interact via our online chat or contact forms
Email address and phone number submitted through inquiry or support forms
Personal data voluntarily provided by users (e.g., name, company name, interest areas)

2. How We Use the Information

We use the collected information for the following purposes:

To enhance user experience and personalize website content
To improve website performance, features, and functionality
To provide customer support, respond to inquiries, and manage service requests
To enhance marketing, promotion, and customer relationship efforts (only with user consent)

We do not sell, trade, or share your personal information with third parties for commercial purposes.

3. Data Protection & Security

To safeguard your data, we implement industry-standard security protocols, including:

SSL encryption across the website
Access-controlled data handling
Secure data storage and protection mechanisms

Your data is protected from unauthorized access, alteration, disclosure, or destruction.

4. Data Sharing

We do not share your personal information with third parties for marketing or advertising.

Your data may be shared only under the following circumstances::

With trusted third-party service providers supporting our business operations (under strict confidentiality agreements)
When legally required to comply with government, regulatory, or law enforcement requests

5. User Rights

As a user of Alphanso Tech services, you have the right to:

Access, update, or correct your personal information
Request deletion or limitation of your data usage
Withdraw consent previously provided

To exercise any of these rights, please contact us through the details provided in the Contact Us section.

6. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to:

Understand user behavior and website interaction
Improve user navigation and site functionality
Personalize content and user experience

You can manage or disable cookies through your browser settings at any time

7. Policy Updates

Alphanso Tech reserves the right to update or modify this Privacy Policy without prior notice. All changes will be reflected on this page, and we encourage you to review this policy periodically to stay informed about how your data is protected.

8. Payment Structure

Please note:

All standard SaaS products, including EventZ, Melodify, and PlayNow, operate on recurring billing (monthly or annually, based on your selection).
Custom development services and self-hosted software solutions are one-time, non-recurring purchases.
Your billing and pricing structure will always be clearly presented during checkout or contract signing.

If you are unsure about the billing model applicable to your purchase, please contact our sales team before completing your payment.